Klaus

Driving revenue through exceptional customer service

Klaus is a quality assurance (QA) solution that helps companies drive revenue through excellent customer service. The AI-powered QA platform enables 100% coverage of customer interactions across channels, agents, teams, BPOs, and languages. Thus, Klaus enables companies to uncover the literal needle in the haystack and immediately identify the most critical customer conversations. In 2024, Klaus was acquired by global SaaS giant Zendesk.